Privacy Policy — Vegan Tours Madrid
Last update: November 2025
This Privacy Policy describes how Vegan Tours Madrid (owned by Carolina Martínez Bonache, NIF 33520436Y, Valderribas 48, 28007 Madrid, Spain — hereinafter referred to as “we”, “us”, or “our”) collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on Data Protection and Digital Rights (LOPDGDD).
For any questions related to data protection, please contact:
📩 hello@vegantoursmadrid.com
1. Data We Collect
We only collect the information necessary to manage your inquiries and bookings:
- Name and surname
- Email address
- Telephone number
- Date and time preferences for tours
- Number of participants
- Subject and message content
We also use cookies for website analytics (Google Analytics).
No user registration or profile creation is available on this website.
If photographs are taken during tours, participants will be asked for explicit consent before publishing any image where they appear, whether on our website, blog, or social media platforms.
2. Purpose of Data Processing
We process your data solely for:
- Responding to your inquiries and managing tour reservations.
- Performing statistical analysis of website visits and user behavior through Google Analytics.
We do not share your data with any third parties for marketing or commercial purposes.
3. Legal Basis
By submitting your information via our contact or booking forms, you consent to the processing of your data for the purposes described above.
This consent constitutes the legal basis under Article 6.1(a) of the GDPR.
4. Data Retention
Personal data will be stored for the legally required period or as long as necessary to fulfill the purposes for which they were collected. Once these purposes are no longer applicable, data will be securely deleted or anonymized.
5. Data Processors
We use the following service providers to operate our website securely and efficiently:
- WordPress – Content management platform
- Hostinger – Web hosting service
- WPForms – Form management plugin
- Google Analytics – Traffic and behavior analytics
All of them comply with GDPR and act as data processors, following our documented instructions and ensuring an adequate level of protection.
6. Data Security
We apply appropriate technical and organizational measures to protect your data, including:
- Secure (HTTPS) encrypted connections
- Limited access to stored data
- Password-protected administration
- Regular backups and security monitoring
7. Cookies Policy
Our website uses cookies to improve your browsing experience and analyze site traffic.
What are cookies?
Cookies are small files stored on your device to help websites function properly, analyze usage, or personalize content.
Types of cookies used:
- Necessary cookies: essential for website operation.
- Analytical cookies: provided by Google Analytics to measure and analyze web traffic.
Managing cookies:
You can accept, reject, or configure cookies through our cookie banner, and you can also modify your preferences at any time in your browser settings.
For more information about Google Analytics cookies, visit:
https://policies.google.com/privacy